Vista Leisure | Tides at Deal

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We are constantly striving to provide the very best possible service to our customers. To do so we would welcome your feedback and would be grateful if you could spare a few minutes to complete the following short survey:

Personal Information:	Details:
Facility Visited:
Date of Visit:
Time of Visit:
Name:
Membership No:
Address (Line 1):
Address (Line 2):
Town/City:
County:
Postcode:
Telephone No:
Email Address:
FREE Squash Lesson Offer (Tick Box)

Please select the relevant number to indicate the level of satisfaction with our service and add relevant comments where appropriate. If you have no comment please leave blank:

Accessibility	Comments:
Activity available at convenient times
Ease of booking
Comments:

Availability of Facilities	Comments:
Availability of car parking on site
Availability of crèche facilities
Availability of food and drink
The range of activities available
Comments:

Quality of Facilities	Comments:
Quality of activity areas
Quality of equipment
Water temperature of swimming pool
Quality of food and drink
Safety and security of car parking
Comments:

Cleanliness	Comments:
Cleanliness of reception area
Cleanliness of changing areas
Cleanliness of activity areas
Cleanliness of café/bar
Comments:

Staffing	Comments:
Helpfulness of reception staff
Helpfulness of other staff
Friendliness of staff
Standard of coaching/instruction
Comments:

Value for Money	Comments:
Value for money of activities
Value for money of food/drink
Value for money overall
Comments:

Please indicate which of the centre facilities you use most often: (* Dover Only ** Tides Only)
Swimming Pools:
Fitness Suite:
Sports Hall:
Workout Classes:
Bar/Catering:
Health Suite:
Squash Courts*:
Tennis Centre**:

Please select your response preference and click "SEND" to submit your feedback:
If you wish to receive a response to your comments please tick:

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Company Name: Vista Leisure
Place of registration: England and Wales
Company Registration No: 4149648
Registered Office: Spain Brothers, 5 St James’s Street, Dover, Kent CT16 1QD

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